City launches platform to collaborate with residents

by | Apr 29, 2021 | Featured Slider, Latest, News

The City of Cape Town’s Organisational Effectiveness and Innovation department launched the City’s Collaboration Platform on Monday, 19 April 2021, an online portal, which will enable the City to interact with the public and source innovative ideas from a wide range of stakeholders in Cape Town.

The City of Cape Town is the first metro to launch an online idea management system, where residents can share ideas about specific challenges the City is facing, or make contributions about opportunities within the City.
‘We have launched the Collaboration Platform as a pilot project and encourage members of the public to participate via the portal. We hope that over the course of the next few months, the true potential of this platform will be realised. We are very excited about how this initiative will empower our communities to help shape the future of Cape Town and we look forward to receiving innovative ideas from our residents,’ said the City’s Mayoral Committee Member for Corporate Services, Councillor Sharon Cottle.

The public can now share and contribute in terms of the City’s challenges and track how their ideas are prioritised. The City will assign moderators to each of the active topics.
‘Our main aim with this platform is to facilitate creative problem-solving so that we can make optimal use of limited resources, and to further enhance our decision making,’ said Councillor Cottle.
Cities across the world are demonstrating how collaborative technologies and idea management systems such as the City’s Collaboration Platform can enable a deeper understanding of the needs of residents. As such, it also assists to build constructive relationships with various stakeholder groups via these user friendly platforms.

The Organisational Effectiveness and Innovation team will manage the platform and facilitate the idea submission process with an innovation forum within the City. The forum consists of various members of City management from the respective line departments.
The ideas will be assessed by subject matter experts based on a specified set of criteria to utilise the ideas with the most potential. Those who come forward with innovative ideas will receive notifications as their submissions move through the different stages.
Registered members will also be able to interact on the platform by commenting on, and voting for, the ideas submitted by others.
The City of Cape Town Collaboration Platform can be accessed via the City’s website, where members of the public will be requested to register in order to participate. Residents are encouraged to regularly log into the CCT Collaboration Platform and check for announcements around new challenges.


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